PRIVACY

1. Controller

ROAD2GOAT GmbH, Freie Strasse 93, 4051 Basel, Switzerland

Email: info@road2goat.ch

An email to this address is enough for any privacy question.

2. Data we process

• Order data: name, delivery and billing address, email address, ordered items, payment status.
• Contact data: information from emails and forms.
• Waiting list: email address and time of sign up.
• Technical data: IP address, browser type, time of access, pages visited.

3. Purpose and legal basis

We process data to handle orders, answer enquiries, operate the shop securely and meet legal obligations.

The basis is contract performance, our overriding interest in secure operation, a legal obligation or your consent. You can withdraw consent at any time.

4. Payments and shop system

Checkout and payment run through Shopify. The data required for the purchase is transmitted to Shopify and the payment providers.

We never see payment details such as card numbers. They are processed directly by the payment provider.

5. Disclosure to third parties

Data may be transferred abroad, in particular to the EU and the USA. Such transfers rely on an adequacy decision or on standard contractual clauses.

• Logistics partners for shipping your order.
• Shopify and payment providers for checkout and payment.
• Hosting and infrastructure services for running the website.
• Authorities where we are legally required to disclose.

6. Cookies

We use technically necessary cookies for the cart, language and security. They are required to run the shop.

Cookies that are not necessary are only set with your consent. You can delete or block cookies in your browser.

7. Retention

We keep data as long as needed for the purpose. Order and invoice data is kept for ten years as required by the Swiss Code of Obligations.

Waiting list data is deleted as soon as you unsubscribe.

8. Your rights

Write to info@road2goat.ch. You may also contact the Federal Data Protection and Information Commissioner in Bern.

• Access to the data we process.
• Correction of inaccurate data.
• Deletion, unless we must keep the data.
• Release or transfer of your data.
• Objection to processing and withdrawal of consent.

9. Security

The website is encrypted with TLS. We take appropriate technical and organisational measures to protect your data.

10. Changes

We update this privacy notice when our processing or the legal situation changes. The published version applies.