TERMS

1. Scope

Your contract partner is ROAD2GOAT GmbH, Freie Strasse 93, 4051 Basel, Switzerland, company ID CHE-428.778.321.

By placing an order you accept these terms in the version valid at the time of the order. Deviating terms apply only if we confirm them in writing.

2. Conclusion of contract

The presentation of products in the shop is an invitation to order, not a binding offer.

By submitting an order you make a binding offer. The contract is concluded when we confirm the order by email or ship the goods.

3. Prices

All prices are in Swiss francs and include Swiss value added tax. VAT number: CHE-428.778.321 MWST.

Shipping costs are shown during checkout before you complete the order. The price at the time of the order applies.

4. Payment

Payment is made using the methods offered during checkout. Payment is processed by our payment service provider.

The goods remain our property until full payment has been received.

5. Subscription

If a product is ordered as a subscription, it is delivered at the selected interval at the price shown.

You can cancel the subscription at any time with effect from the next delivery, without notice period and free of charge. An email is sufficient.

6. Delivery

We deliver to Switzerland and Liechtenstein. Delivery times are estimates and not fixed dates.

Risk passes to you when the goods are handed over to the carrier. Please report visible transport damage within seven days.

7. Returns

Swiss law does not provide a statutory right of withdrawal for online orders. We voluntarily grant a return right of fourteen days from receipt of the goods.

Returns require the goods to be unopened and in their original packaging. For food hygiene reasons opened tins cannot be returned.

Please announce the return by email first. You bear the return shipping costs unless the goods are defective.

8. Defects

Please check the delivery on receipt. Report defects within seven days by email with the order number and a photo.

For a justified defect we send a replacement or refund the purchase price. Warranty follows Art. 197 ff. of the Swiss Code of Obligations.

9. Liability

We are liable for damage caused by intent and gross negligence. Liability for slight negligence and for indirect and consequential damage is excluded as far as the law permits.

Mandatory liability, in particular under the Swiss Product Liability Act and for personal injury, remains reserved.

10. Product information

Matcha is a food, not a medicine. Information on origin, taste and preparation is provided for guidance.

Matcha contains caffeine. Store the product cool, dry and away from light.

11. Governing law and place of jurisdiction

Swiss law applies exclusively, excluding the United Nations Convention on Contracts for the International Sale of Goods.

The place of jurisdiction is Basel, unless mandatory law provides otherwise.

12. Changes

We may amend these terms at any time. The version published at the time of your order applies to that order.